Payment and shipment
Shipping Restriction
Store Fred Momotenko ships both locally and internationally.
Shipping Methods
Store Fred Momotenko offer several shipping methods to meet your need:
shipping option 1. Postorder
- Delivers within 1 to 3 working days for domestic orders
- Delivers within 10 to 14 working days for international orders
shipping option 2. Self pickup
You may choose to pickup your package at our store. Please provide your order details and call our sales department to inform that you want to pickup your package in person.
Please note that Store Fred Momotenko can release the package only to the person designated in the shipping address.
Delivery is not available for P.O. Box addresses.
shipping option 3. Download
After the payment, the customer will get a.s.a.p an e-mail wilt the download information of the item
Shipping and Handling Charges
Shipping and handling charges will be displayed on the summary page during checkout. Handling charge may be varying depending on the destinations shipped.
Shipping Refunds
If you paid for defective items or wrong items shipped, please contact us at +31650401791 or email us at musicstore@fredmomotenko.com.
Please note that these returns are accepted within 10 days from shipped date for domestic orders and 30 days from shipped date for international orders.
Incorrectly ordered items will be not returned!